Contact us

We'd love to hear from you

Got a question, feedback or need help? We're here for you. Usually reply within 24 hours.

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Email support
For general questions, billing and account issues. We reply within 24 hours.
contact@swoopform.com →
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Report a bug
Found something broken? Tell us and we'll fix it fast.
Report bug →
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Feature request
Have an idea? We read every suggestion and build the most popular ones.
Share your idea →
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Verification help
Questions about Student, Educator or NGO verification? We're happy to help.
Get verified →
Send us a message
✅ Message sent! We'll get back to you within 24 hours.
Common questions
How quickly do you reply?
We typically reply within 24 hours on weekdays. Complex issues may take up to 48 hours.
How do I get verified as a student or NGO?
Go to Settings → Account type → Select Student/Educator or NGO → Apply for verification. We review within 24 hours.
Can I get a refund?
Yes — we offer a 7-day refund policy on all paid plans. Just email us within 7 days of payment.
Do you offer discounts for bulk plans?
Yes! For teams or educational institutions needing multiple accounts, email us for custom pricing.